Our Story

We’ve been in the hospitality industry for over 30 years, managing large and small resort chains, vacation clubs and later on properties worldwide. We aim to provide personalized  concierge service to our guests and customized services to our property owners based upon the location of their property and their specific needs, taking into consideration the latest market trends and technologies.

Our approach in simple: Ultimate luxury at affordable prices for our guests and max rentability to our property owners by analyzing in detail the offer and demand of each destination so that both guests and property owners get their money’s worth.

We use the latest in-house revenue management technology and our local support team at each destination has only one aim: Provide the best personalized service, at the highest rating standards no matter the property.

Our Values

Quality

Among the years we’ve developed  the ultimate luxury quality assurance check list to ensure that our guests have truly remarkable “Home away from home” experience and our owners furnish their properties with all the tools needed to ensure that experience. 

Teamwork

Our local support team at each destination, has a very strong hospitality background, we use the latest communication tools to ensure that everyone is on the same page and on the same level of standards to meet every guests need. 

Respect

Our goal is straight forward provide with Win- Win situations every single time.  As simple as that!

Integrity

Our guests are guarantee to receive the best rate, the best value for price and the best personalized service.  

Our property owners have direct access to our platform and have full control over their property and listing.

Responsibility

We take are of every detail of a guests’ stay  and while not every travel experience goes as planned we make sure to be there every step of the way.

Innovative

We use our in-house revenue management technology where we continuously change our rate strategy to meet the offer, demand, competitive market of each destination.  We use the latest dynamic rates tool so the guests receive the best rate within the destination.

Alice Sobreira
Managing Director

 

Robin Cromer
Marketing Director

Edgar Contreras
Concierge & Operations Director

Patricia Asquetti
Revenue Manager

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May 2025

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